Accessibility and Inclusivity

Inclusivity

The Quiet Site is nestled in the breathtaking English Lake District, where we are committed to fostering an environment of inclusivity and respect for all individuals.

As a guest at  The Quiet Site, you play an important role in creating an inclusive and welcoming environment. We encourage you to:

  • Respect fellow guests and members of the Quiet Team from diverse backgrounds, cultures, abilities, genders, sexual orientations, and identities.
  • Treat others with kindness, empathy, and understanding.
  • Speak up if you witness or experience any form of discrimination, harassment, or prejudice.
  • Share your feedback and suggestions for how we can improve our inclusivity efforts.

At The Quiet Site, inclusivity is not just a policy but a core value that guides everything we do. We are committed to creating a holiday experience where everyone feels valued, respected, and included, and we invite you to join us in this journey towards a more inclusive future.  Discrimination, harassment, or intolerance of any kind will not be tolerated.  We strive to create a safe and welcoming space where everyone can enjoy the beauty of nature and create lasting memories together.

Accessibility Statement

The Quiet Site caters for touring caravans, motorhomes, tents, and also several different types of Glamping accommodation with some privately owned static caravans.  We are open all year round with booking recommended during busy periods.  The information below is intended to help you plan your visit with us, but please contact us to discuss your individual needs, provide feedback or ask any other questions.

Accessibility Guide

In addition to the information below, please view our online Accessibility Guide which has additional information and images to help you enjoy your stay at The Quiet Site.

Location

The Quiet Site is accessed from the M6 J40; A66 for Keswick; A592 for Ullswater. Turn right at the lake and then right at the Brackenrigg Inn. The site is well signposted and situated on the right after 1.5 miles.

Reception area

Our shop and reception is accessed from the main entry way via level paving. It is open 9-6 every day and is  always staffed. This is also the shop where essentials such as milk, bread and eggs as well as many more zero waste options can be purchased.

Roads and lighting on site

The roads and paths around the park at The Quiet Site are mainly constructed from tarmac. Some paths leading to our Glamping Accommodation are constructed with loose pea gravel. We take patrons’ safety seriously and have a 5 mph speed limit in operation around the park. All pitches are directly accessible from the road system. The campsite has low level lighting, is level or gently sloping.

Glamping in Camping Pods, Glamping Burrows, Gingerbread Houses and Glamping Cabins.

Please see Glamping Accessibility  and click on the ‘Getting around inside’ section for access details to our glamping options.

Caravan and motorhome pitches

The hard standing pitches are spacious, with room for caravan, awning and vehicle. The surface is constructed from compacted hardcore. There is ample space between pitches and vehicles can be parked adjacent to each pitch. Each hard standing has its own clearly marked electric hook up point which is situated close by and shared between 2 pitches.

Tent pitches and Accommodation

The tent pitches are located at the top of the site, offering flat areas for camping. The surface of the pitches is a mix of grass and pea gravel. Cars can be parked on hardcore gravel to the side of the road in front of the tent pitch. Tents can also be pitched.

Each accommodation has allocated parking either next to or very close to the unit. This is generally a gravel or tarmac level space.

Water points

There are numerous water points distributed across the park.  All taps offer drinking water.

Service block

The site has one centrally heated service block located next to the reception and with a car parking area to the side. The main block contains 7 individual bathrooms containing a shower, toilet and sink. There is also 1 WC in this block. There are 5 additional individual bathrooms around the outside of this building. One of these bathrooms has a baby bath and nappy bin. Another has an easy access shower chair and support rails. All of our bathrooms are gender neutral.

Lighting throughout the block is regulated by a series of proximity sensors and will automatically turn on and off.

Laundry and Campers Kitchen

The laundry room is located by the side of the main service block. It contains 2 front loading commercial coin operated washing machines and 2 front loading commercial coin operated tumble dryers. There is a small step at the threshold to this room.

The Camper’s kitchen is found to the side of the main services block, down 3 sets of stone steps. The first set is made up of 7 steps, then a set of 4 before reaching the door, with 3 steps inside the room. The Camper’s Kitchen houses 2 kettles, 2 washing up sinks, 2 fridges, 2 freezers a toaster and a microwave.

Shops

Off‐site, the nearest shops are in Pooley Bridge, just a 10 minute drive away; a selection of supermarkets can be found in Penrith, 15 minutes drive from the park.

The Bar

The bar is situated next to the shop, through the main doorway and entrance hall. There is level access to the bar. General tourist information, including maps of the area and a local bus timetable are displayed in the entrance to the bar.

Car Charging

There are  two 11KW car chargers on site.

The Quiet Bite

There is a purpose built take-away kitchen accessed from level tarmac. Pizzas are served through a window hatch with picnic benches in front. The pizzas and breakfast rolls do contain gluten, vegan options are available.

Public transport

There is a bus service to Penrith (nearest access point 1.5 miles from the site). The nearest taxi firm is in Pooley Bridge. The Ullswater hopper bus runs Saturdays, Sundays and Bank Holidays until the end of October (2023)

Additional general information

Mobile telephone reception is variable. 02 is very good, all other networks are variable.

Direct terrestrial television reception is poor. Satellite reception is excellent.

WiFi is free and available throughout the site with signal boosters throughout

Picnic tables with built‐in benches are distributed in two areas of the park, outside the Quiet Bite and on the playing field.

Dogs are welcome; there is a designated dog walking area on site and a warm Dog shower is available.

A first‐aid box is kept in the shop/reception, the Bar and the Quiet Bite

The nearest defibrillator is located in Watermillock Village Hall

We have an area to charge mobility scooters and battery powered wheelchairs.  You can hire mobility equipment from Cumbria Mobility

 

We recognise that this document cannot cover all eventualities and welcome suggestions on how to improve our offerings and services to customers. If you feel you have accessibility and inclusivity requirements that are not covered in this information, please feel free to contact us.

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